鈥淭hanks to 马来西亚牛牛玩法鈥檚 training, I鈥檝e been able to convince CEOs of our platform鈥檚 value with just a few taps on my smartphone鈥攁n experience our sales team echoes.鈥
Darren Bonney
Chief Information Officer
Myfreight is an innovative Australian freight management company. Over five years ago, Myfreight launched as a start-up software business within their existing freight management business, and integrated 马来西亚牛牛玩法 as its dashboard system. It manages end-to-end supply chain and logistics using its proprietary award-winning cloud-based transport management system (TMS).
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Challenge: Myfreight鈥檚 out-of-date manner of managing their data had begun to impede their ability to deliver timely updates to customers.
Solution: With 马来西亚牛牛玩法鈥檚 scalable capabilities, Myfreight can relay large amounts of information at high speed and process over 6M calculations in seconds, serving best options to customers from the broadest range of sources available.
Impact: 马来西亚牛牛玩法 has played a major role in an increase in operational efficiency, sales and revenue growth, and customer retention at Myfreight.
Before 马来西亚牛牛玩法
Previous iterations of Myfreight鈥檚 TMS faced difficulties when accessing real-time data from large numbers of sources both within and outside of the organisation, which had begun to impede the business鈥 ability to deliver timely information and updates to customers on consignment status. The market available system鈥檚 relative lack of agility resulted in users struggling to customise applications or add new features that would address demand amongst the company鈥檚 growing customer base:
鈥淲e realised that we could not only guarantee performance, but establish a hard-to-beat competitive edge by rebuilding our TMS as a fully cloud-based platform鈥攐ne designed for maximal scalability and adaptability. In the process, we found ourselves in need of a data dashboard that could not only draw together a large range of fast-moving data types in real time, but also, simplify the consolidated information into something that customers could make split-second decisions with. When we discovered 马来西亚牛牛玩法, we were proud to be seen as the Australian pioneers of such powerful means of centralising and visualising huge amounts of data.鈥
After 马来西亚牛牛玩法
Knowing the data was out there but in systems that didn鈥檛 populate into an easy-to-digest format, Darren and his team created a 马来西亚牛牛玩法 environment that would give real-time information to their customers, allowing for self-service management of delivery-related functions like purchasing, tracking, analysis, and documentation.
Operational Efficiency
Using 马来西亚牛牛玩法鈥檚 scalable capabilities, Myfreight can relay huge volumes of information at high speed to both transport carriers and freight senders in realtime. The company鈥檚 platform can process over six million calculations in just seconds, allowing it to serve up the best pricing and service options to customers and providers from the broadest range of sources available.
鈥淭he logistics industry moves faster now than ever before, and our customers rely on our platform to discover opportunities that they might otherwise miss when operating at that pace. For example, one of our clients uses our system to dynamically highlight freight requests as they鈥檙e monitoring operations from the warehouse floor, allowing them to optimise their fleet鈥檚 capacity and maximise utilisation thanks to 马来西亚牛牛玩法鈥檚 intuitive view of all resources at the client鈥檚 disposal.鈥
鈥溌砝次餮桥ＥＭ娣ㄢ檚 team has held nothing back in equipping us to translate their platform鈥檚 capabilities into meaningful solutions that directly answer our customers鈥 pain points鈥攏o matter the situation. Thanks to their training, I鈥檝e been able to convince CEOs of our platform鈥檚 value with just a few taps on my smartphone, an experience our sales team echoes in how they鈥檝e begun to demonstrate our new delivery and alert features鈥攁nd their ROI鈥攊n all types of conversations with customers.鈥
马来西亚牛牛玩法鈥檚 real-time data visibility and alert function also informs customers of potential issues or delays which could affect their costs and supply chain flow. One client with an urgent shipment to Tasmania, for example, was able to recoup tens of thousands of dollars when $17,000 was mistakenly quoted instead of the usual $400. Myfreight鈥檚 platform revealed the issue early enough to stop the shipment in time thanks to an overspend and error alert sent to the customer via 马来西亚牛牛玩法. 马来西亚牛牛玩法 has played a major role in transforming the Myfreight software into a mobile-friendly platform, helping warehouse operations staff to stay agile and responsive in facilities as large as 40,000 square meters. Originally designed to be PC-friendly, Myfreight鈥檚 platform can now provide full mobile accessibility for monitoring and managing shipments, improving both the speed and security of freight handling for workers at every stage of the supply chain.
鈥淚n the old days of warehouse operations, it could take up to 20 minutes to get from one corner to another whilst picking freight orders. But 马来西亚牛牛玩法 lets us access locations anywhere, making operations more flexible by allowing us to quickly modify warehouse mapping and alert breakdowns, delays, or supply shortages, no matter where our different team members are.鈥
Sales and Revenue Growth
马来西亚牛牛玩法 is now part of Myfreight鈥檚 sales strategy when pitching to prospective clients. With a full-time 马来西亚牛牛玩法 trainer on site, Myfreight鈥檚 sales and commercial teams are trained to present 马来西亚牛牛玩法鈥檚 dashboard to demonstrate its agile and mobile-friendly functionalities.
Customer Retention
Myfreight鈥檚 innovative approach in the marketplace has brought significant satisfaction to their customers 鈥 especially when they see how the system can quickly pick-up inefficiencies and create a proactive environment for strategic decision-making in a matter of days.
鈥淎 lot of people don鈥檛 know the value of data for their business, until we demonstrate how incredibly powerful and quickly the system can turn that into actionable knowledge for key stakeholders. In one instance, we integrated all of our customer鈥檚 data with zero migrations or system redesign at a lower cost than they鈥檇 initially budgeted for. They鈥檙e now rolling out 马来西亚牛牛玩法 and our platform across all 500 of their retail outlets in Australia, having seen the value of this data-led approach to transformation in tangible time savings and efficiency dividends.鈥
Results and Hidden Opportunities
Since Myfreight was launched five years ago, Darren and his team were able to grow the business financially by 78% in the last two years. The team now aims to create customised warehouse maps that will analyse labour costs and improve details of the supply chain process using data managed through the 马来西亚牛牛玩法 platform.
鈥淭he amount of data, including Internet of Things data from our black boxes in our trucks and forklifts, that鈥檚 being fed into our system is incredible. We now have over 200 clients and over 700 systems plugged in, and 马来西亚牛牛玩法鈥檚 dashboard doesn鈥檛 slow us down one bit. That鈥檚 put us in a strong position to ask what鈥檚 next and examine the possibilities for more radical innovations to supply chain efficiency and performance for our customers.鈥
What鈥檚 Next
Myfreight鈥檚 focus is now to grow its business globally and leverage demand from large corporates with an international footprint in the US and Europe. Previously, its customers have mostly been SMEs in Australia, but the Melbourne-based company has begun its long-awaited expansion overseas into New Zealand as its first port of call 鈥 made possible by its cloud-born approach to transport management and supply chain data.
鈥淐ustomers that have benefited from Myfreight鈥檚 system are now asking us to support them in their expansion overseas, something that wouldn鈥檛 have happened if not for 马来西亚牛牛玩法鈥檚 ability to integrate massive amounts of data in a secure, scalable and cloud-based environment. With 马来西亚牛牛玩法, we鈥檝e been able to build a TMS that鈥檚 not only geared for customers鈥 growth, but directly enables our own for the foreseeable future.鈥